Business Class for Less: How to Bid on Seat Upgrades for Your Next Flight
Many travelers have dreamed about flying in a higher class of service—particularly on a long-haul flight across the ocean—but have been turned…
Many travelers have dreamed about flying in a higher class of service—particularly on a long-haul flight across the ocean—but have been turned off by fares that often seem to reach into the stratosphere. Thankfully, some airlines allow travelers the ability to “bid” for seats in higher cabins than the ones they originally booked, either to premium economy, business, and sometimes even international first class on the dwindling number of airlines that still offer it.
The bid process, however, can be confusing. Are bids binding as soon as they’re made? Can bids be retracted or modified once submitted? Can you gamble and bid a single dollar and see what happens?
Read on for more details on the process, plus some additional first-hand tips from Going’s team of travel experts.
How bidding on a seat upgrade works
1. The airline might email you and let you know you can bid for a premium seat.
This can vary by airline, and only if the airline has a working e-mail address on file. Some airlines will send the e-mail immediately after booking if there is no limit on how far in advance they will accept bids; some airlines limit bids to a set period prior to departure—sometimes only within a few days of departure. The email will include a link to where you can bid, plus information on when any bids are due and when you’ll be notified if you are successful.
2. You can go to the airline’s website and see if your flight is eligible.
Airlines that offer bid upgrades typically have dedicated pages on their websites where passengers can provide their booking details to find out if they are eligible to bid for an upgrade. Passengers will sometimes find links directly to upgrade bids in their reservation confirmation e-mail or in the manage reservation portion of the airline’s website.
Alternatively, passengers can google the name of their airline and “bid upgrade” to find the explanation page for their airline’s program. We’ve also provided the links below for select airlines offering bid upgrades on their flights to the United States.
How to bid on a seat upgrade
1. Choose the flight legs and passengers and the class you want to bid on.
On some flights, you might be able to bid on an upgrade from economy to either premium economy or business, but many airlines limit upgrades to a single class, so economy passengers may only be able to upgrade to premium economy if that’s the next highest class of service. Generally, you’ll be able to choose to bid to upgrade one or multiple legs of your trip, but most airlines require the same bid for all passengers on the same reservation.
Going’s Senior Product Designer, Tika, opted for bidding on a flight that was part of a long travel day: “I bid $500 for a business class flight from Madrid to Bogota on Avianca. It was a 10-hour flight as part of a 20-plus-hour trip and I knew I would be exhausted. The airplane itself was old, but the seats were lie flat, and I fell asleep right after takeoff and woke up when it was time to land. I didn’t experience any of the business class perks because I slept through it all. Still worth it!”
2. Confirm exactly what you’re getting.
Take a look at the airline website to confirm what the upgraded experience is like, and then check the bidding terms and conditions to make sure the amenities you want are included (some upgrades don’t include things like lounge access or increased baggage allowance).
“I once paid $300 to upgrade to business class on Air France (not via bidding) and was disappointed to find out the seats were the old angle seats, not true lie-flats,” cautions Going’s Content Marketing Director, Katie. “It was still better than economy, but had I paid a lot more, I would have had regrets.”
It’s also worth mentioning some airlines’ upgraded products may vary due to last-minute aircraft swaps so keep this in mind when bidding.
3. Determine your bid amount.
Choose how much you’re willing to pay—but check the price for a confirmed upgrade first—sometimes, it can be similar or even cheaper than the minimum bid, and then there’s no risk you won’t get it.
Going’s Product Operations Program Manager, Daniel says, “The key when you’re bidding is to ignore what the airline tells you is a good or bad deal and be guided by your own budget. Subject the purchase to the same level of scrutiny you would any other vacation expense. It’s also helpful to look at the retail price of the flight you’re bidding for and calculate whether the prices you’re being shown are, in fact, less than straight-up purchasing the seat you want.”
Most bidding systems will have a minimum amount, and often they will provide guidance on the range of bids that are most likely to be accepted.
“Think carefully about the max you’re willing to pay,” says Katie. “When selecting my bid amount, I weigh the cost of what it would have been just to buy the upgrade, how much the upgrade breaks down to on a per-hour basis, and what amount I would be willing to pay once I’m cramped in economy and miserable; usually that list bit increases the bid by about $50.”
slider than shows likelihood of a bid being accepted4. Input your payment information.
You’ll be charged if your bid is accepted, typically the same day or within a few business days after you’re notified that your bid was successful. If your bid is not accepted, you won’t be charged.
5. Cross your fingers.
Most airlines will let you know at a set interval before the flight, which is usually outlined in the terms when you input your offer. For most airlines, this is around 48-72 hours before the flight.
If your bid doesn’t get accepted, it’s always worth asking about upgrades at check-in. Wendy, Going’s Head of HR, did just this recently: “My $500 bid from Osaka to Vancouver on Air Canada was rejected, but during check-in, I was offered to upgrade to business for $772 per person. I was in vacation mode, where money grows on trees, so I took it. Not sure if it was the best deal, but it was my first time in business, so I thought it was worth the experience! I have no regrets.”
The rules for bidding on a seat upgrade
Every airline has different rules, but there are a few standard requirements set forth by the bid software operator (most airlines use the same software provider).
You have to have an eligible ticket already.
The bidding system won’t work until your booking has been confirmed and ticketed.
In most cases, you must also have been ticketed on the airline you’re bidding on (e.g., if your outbound flight was booked on United, who issued your ticket for the roundtrip, including your return flight on Air New Zealand, you won’t be able to bid for an upgrade on Air New Zealand).
Most free tickets (including those purchased with miles or containing mileage upgrades) will also generally be excluded, as will many codeshare flights, but there are exceptions; some airlines allow mileage redemption tickets to be upgraded.
No $1 bids. There’s almost always a minimum.
The minimums can also be significant, especially for the most premium cabins like business and first (anecdotally, Going staff report having seen anything from $250 to $400 as a minimum starting bid).
It always makes sense to compare the minimum bid with the current fare difference or per-segment cost to pay for an upgrade. It can sometimes be similar or even cheaper than the minimum for a bid.
Instructions on the Hawaiian Airlines site for biddingThe amount you bid is in addition to what you have already paid.
Bids are generally per person (often for all the passengers in the reservation, so pay close attention to the fine print—most airlines won’t allow passengers to pick and choose which passengers to bid for), in addition to the fare already paid. If you only want to bid on an upgrade for one passenger, call the airline’s reservations center; oftentimes, a reservation can be “split” to allow for single-passenger bids.
There’s a window of time when you can place your bid.
Most airlines will accept bids up until a couple of days prior to the flight, generally two to three days prior. Airlines also vary on when they will clear the bids from the system; some airlines might clear bids weeks in advance, while some are known to clear bids up until the flight departs, even clearing bids while passengers are waiting at the departure gate. Airlines that clear bids after check-in often have disclaimers advising passengers that only the onboard amenities will be available if their bids are cleared after check-in (so no adjustments to checked baggage allowance or lounge access).
If your bid is declined, you cannot bid again.
Airlines allow passengers to cancel or change their bid until the deadline for submitting bids, or until an upgrade offer has been accepted. However, once an upgrade offer is declined, passengers are not able to return and make another offer.
No takebacks once the bid deadline has passed.
Airlines generally follow this rule, but there are limited exceptions (like in the case of a schedule change or equipment downgrade). The terms and conditions typically provide details on how to request a refund for extraordinary situations. Absent one of these, however, upgrade bids are as nonrefundable as a regular nonrefundable ticket.
Which airlines allow bidding on an upgrade?
Only one US carrier–Hawaiian Airlines–offers a bid-up program. Here’s a list of other airlines with service to the United States that also allow passengers to bid for premium seats.
Europe
The Americas
Africa/Middle East
Asia/Pacific
Which airlines don’t allow bidding on an upgrade?
- American Airlines
- Delta Air Lines
- Alaska Airlines
- United Airlines
- British Airways
- Air France
- KLM
- Qatar Airways
- Emirates
Summary
Bidding for an upgrade can be a cost-effective way for passengers to experience a higher class of service. It can also allow them to pick and choose which flights they want upgraded prior to departure—perhaps only the longest or overnight flights in their itinerary are worth the additional cost.
Passengers should always check the price to purchase an upgrade outright before placing a bid–sometimes, the price is at, near, or lower than the minimum bid.